FAQ

Do you offer gift cards or coffee as gifts?

Absolutely! We have gift cards available in all sorts of amounts, making them a perfect surprise for any coffee lover! Treat someone special (or yourself) to a delicious coffee experience!

What is your return or refund policy?

We do not accept returns for opened coffee due to its perishable nature. Unopened coffee can be returned within 7-10 days of purchase, but the customer is responsible for shipping...

What brewing method is best for this coffee?

The best brewing method for coffee depends on the flavor profile you want to highlight. For a smooth and balanced cup, try methods like pour-over, French press, or AeroPress. If...

Do you offer whole beans or ground coffee?

We offer both whole beans and ground coffee to suit your brewing method. You can select from various grind sizes, such as coarse for French Press, medium for drip coffee,...

How should I store my coffee?

To keep your coffee fresh and flavorful, our special packaging is designed to store coffee perfectly. However, if you prefer other methods, here’s how to do it right: Use an...

Is your coffee fair trade?

We believe in Fair Trade standards, which means that farmers and local businesses get the fair pay they deserve while working in safe conditions. We're proud to work directly with...